Payment Policy

At Cherie Altea, we aim to make your shopping experience as simple and secure as possible. This Payment Policy outlines the accepted payment methods, billing information, and transaction details when purchasing from our online store.

By making a purchase from Cherie Altea (https://cheriealtea.com), you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

We accept a variety of secure payment methods to make your shopping experience easy and convenient:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

All payments are processed through secure, third-party payment gateways, ensuring your financial information is kept safe and private.

2. Order Processing and Payment Authorization

When you place an order on Cherie Altea, your payment is authorized and processed immediately through our secure payment gateways. Please note that the availability of products is subject to confirmation and payment authorization.

Order Cut-Off Time

Orders placed before 5:00 PM EST (GMT-05:00) are typically processed on the same business day. Orders placed after the cut-off time will be processed the following business day (Monday–Friday).

Payment Authorization

Upon placing your order, your payment method will be authorized for the amount of your total purchase (including shipping costs). In the case of any discrepancies, we may contact you for further verification before processing your order.

3. Pricing and Currency

All prices on Cherie Altea are listed in U.S. Dollars (USD). Taxes, shipping fees, and any applicable duties are calculated at checkout, based on your shipping address.

4. Sales Tax

Cherie Altea is required by law to collect sales tax on orders shipping to certain U.S. states. The tax rate will be automatically calculated at checkout based on your shipping address.

5. Discounts and Promotional Codes

If you have a discount code or promotion applicable to your order, you can apply it at the checkout page. Please note that discounts and promotions are subject to specific terms and conditions, including validity dates and product exclusions. We reserve the right to cancel any promotional offers at our discretion.

6. Payment Security

Your security is our top priority. We employ industry-standard security measures to protect your personal and financial information, including SSL encryption for secure transactions. All payment information is processed through third-party providers and is never stored on our servers.

By shopping with Cherie Altea, you can rest assured that your payment information is handled securely.

7. Order Confirmation and Receipt

Once your payment is successfully processed, you will receive an order confirmation email with details about your purchase, including a summary of items, shipping address, and payment method used. This confirmation does not constitute an acceptance of your order but confirms that we have received your order request.

You will receive an additional shipping confirmation email once your order has been processed and dispatched.

8. Payment Errors

In the rare event of a payment processing error, we will notify you as soon as possible. If your payment is declined or an error occurs, we may contact you to verify the payment information or resolve the issue.

We reserve the right to cancel any order in the event of a payment error or unauthorized transaction.

9. Refunds

Refunds are issued in accordance with our Return & Exchange Policy. Once an item is returned and inspected, we will process a refund to the original payment method. Refund processing typically takes 5 business days after the return is received. Please note that shipping charges are non-refundable.

10. Fraud Prevention

We take fraud prevention very seriously. If we suspect any fraudulent activity related to a transaction, we may request additional information from you to verify your payment. We reserve the right to refuse or cancel any order suspected to involve fraud or other illegal activity.

11. Contact Us

If you have any questions or concerns regarding payments or payment methods, please do not hesitate to contact us. Our customer support team is available to assist you.

Cherie Altea
1961 E Shannon St
Gilbert, AZ 85295, USA
Email: support@cheriealtea.com
Phone: +1 254-413-1846
Website: https://cheriealtea.com

Thank you for choosing Cherie Altea! We strive to provide a secure and seamless shopping experience.