Payment Policy

Thank you for shopping with Cherie Altea, your destination for high-quality Wooden Essentials. We are committed to providing a safe, secure, and seamless checkout experience. This Payment Policy outlines the accepted payment methods, transaction process, and related guidelines to ensure a clear and transparent shopping experience.

1. Accepted Payment Methods

We accept a wide range of trusted and secure payment options, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • Shop Pay

All available options will be displayed at checkout. Payments must be made in full at the time of purchase.

2. Secure Transactions

All payments processed on cheriealtea.com are encrypted and secured through SSL (Secure Socket Layer) technology. Your financial details are never stored on our servers and are handled only by PCI-compliant third-party payment gateways.

We are committed to safeguarding your privacy and protecting your personal and financial data throughout the checkout process. For more information, please visit our Privacy Policy.

3. Payment Authorization

Upon placing an order, your selected payment method will be charged immediately. Orders will not be confirmed or processed until full payment is successfully received and verified.

In the event of a failed transaction or declined payment, we recommend verifying your card details or selecting an alternative payment method. If the issue persists, please contact your financial institution or reach out to our support team.

4. Currency

All transactions on cheriealtea.com are processed in U.S. Dollars (USD). If your account is based in another currency, your payment provider may apply currency conversion fees or foreign transaction charges.

5. Taxes

All applicable sales taxes are calculated and displayed at checkout based on your shipping address and local regulations. We comply with all tax laws in the jurisdictions we serve.

6. Order Confirmation

After successful payment, you will receive an order confirmation email that includes your order number, payment details, and shipping information. Please retain this confirmation for your records.

If you do not receive an order confirmation within 24 hours, please contact our customer service team to ensure your order was processed correctly.

7. Fraud Prevention

To protect our customers and prevent fraud, Cherie Altea reserves the right to cancel or hold any order flagged as suspicious or high-risk. In such cases, we may request additional verification or identification before proceeding with fulfillment.

8. Contact Information

If you have any questions or concerns about your payment or billing information, please reach out to us:

Our team is available Monday through Friday to provide prompt assistance.

Thank you for choosing Cherie Altea. We value your trust and are dedicated to making your shopping experience secure and satisfying. Explore our handcrafted Wooden Essentials and enjoy hassle-free payment every time you order.