Privacy Policy

At Cherie Altea, accessible from https://cheriealtea.com, protecting your privacy and personal information is a priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, shipping and billing address, phone number, and payment details when you place an order.
  • Browsing Data: We automatically collect certain information about your device, including your IP address, browser type, and operating system, as well as details about how you use our site (e.g., pages visited, time spent).

How We Use Your Information

Cherie Altea uses the information we collect for the following purposes:

  • Order Processing: To fulfill and ship your orders, communicate with you about your purchase, and manage returns or refunds.
  • Customer Support: To respond to your inquiries or address any issues you may have with our products or services.
  • Marketing: With your permission, we may send you promotional emails about new products, special offers, or other updates related to Cherie Altea.
  • Site Improvements: We use data analytics to monitor and improve the functionality and user experience of our website.

How We Protect Your Information

We are committed to ensuring that your personal information is secure. Cherie Altea implements industry-standard encryption protocols (e.g., SSL) and safeguards to protect your data from unauthorized access, disclosure, or misuse.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in processing payments, shipping orders, and managing marketing campaigns. These providers are obligated to protect your data and may not use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Cherie Altea, our customers, or others.

Cookies and Tracking Technologies

Cherie Altea uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze site traffic and track user preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may request to update or correct any inaccurate information.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in our emails.

Returns and Refunds

We offer a 30-day return policy for all purchases. If you are not satisfied with your order, you can return it by mail or phone within 30 days for a full refund. Refunds are processed within 10 business days, and we do not charge any restocking fees.

Changes to This Privacy Policy

Cherie Altea reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

By using our website, you consent to the terms of this Privacy Policy.