Terms of Service

Welcome to Cherie Altea. By accessing and using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase or interacting with any part of our website.

These terms apply to all users of the site, including browsers, vendors, customers, and merchants. If you do not agree with any part of these terms, please do not use our website.

1. Overview

Cherie Altea is a U.S.-based brand offering high-quality Wooden Essentials, designed to combine natural craftsmanship with functional beauty. Our website provides information about our products, allows you to place orders, and enables secure transactions.

2. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. Violating any applicable laws while using our service may result in immediate termination of access.

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Availability & Pricing

All products listed on cheriealtea.com are subject to availability. We make every effort to keep our inventory accurate, but we cannot guarantee stock levels at all times.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without prior notice.

4. Orders & Payment

Orders must be placed before 5:00 PM EST (GMT-05:00) to be processed the same business day. Our handling time is 1–2 business days (Mon–Fri), and shipping takes 3–5 business days, depending on your location.

Accepted payment methods include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • Shop Pay

All transactions are processed securely and encrypted.

5. Shipping & Delivery

We offer free shipping to all destinations within the United States. Estimated delivery times range from 4 to 7 business days based on the destination.

We are not responsible for delivery delays caused by incorrect address information, weather conditions, or courier-related issues.

6. Returns & Refunds

You may return products within 30 days of delivery. We accept returns and exchanges for both defective and non-defective items in new condition.

  • Return Method: By mail
  • Restocking Fees: None
  • Refund Processing Time: 5 business days
  • Return Shipping Costs: Covered by the customer unless the item is defective or damaged upon arrival

7. Intellectual Property

All content on cheriealtea.com, including product descriptions, images, text, logos, and design elements, is the intellectual property of Cherie Altea. Unauthorized reproduction or distribution is strictly prohibited without prior written permission.

8. Accuracy of Information

We make every effort to ensure that product descriptions, images, and details are accurate and up to date. However, we do not guarantee that all information is error-free. If you believe you received an incorrect or misleading product, please contact us immediately.

9. Limitation of Liability

Cherie Altea shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product in question.

10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United States and the state of Arizona. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Maricopa County, Arizona.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this page periodically for updates.

12. Contact Information

If you have any questions regarding these Terms of Service, please reach out to us:

By continuing to use cheriealtea.com, you agree to abide by these Terms of Service. We thank you for trusting Cherie Altea as your source for premium Wooden Essentials.