Terms of Service
Welcome to Cherie Altea! By using our website, https://cheriealtea.com, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase or using our services. If you do not agree to these terms, you may not access or use our website.
1. General Information
Cherie Altea provides metal wall art products for purchase through its online store. By placing an order on our site, you agree to the terms and conditions outlined below. These Terms of Service apply to all users of the website, including visitors, customers, and merchants.
2. Products
Cherie Altea offers a curated collection of metal wall art products. While we strive to provide accurate images and descriptions, the appearance of products may vary slightly due to factors such as screen settings or material differences. We reserve the right to modify or discontinue products at any time without notice.
3. Orders and Payments
All orders placed on https://cheriealtea.com are subject to acceptance and availability. Once you place an order, you will receive an email confirmation. We reserve the right to refuse any order, limit quantities, or cancel an order for any reason, including suspected fraud or errors in product or pricing information.
Payments are securely processed through our payment gateway partners. By providing your payment information, you represent and warrant that you are authorized to use the payment method and agree to the transaction's terms.
4. Shipping and Delivery
- Free Shipping: We offer free shipping on all orders within the United States.
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Time: Once processed, your order will be delivered within 4-7 business days. Please note that delivery times may vary depending on your location and external factors beyond our control (e.g., weather, holidays).
- Shipping Delays: In the event of a delay, we will notify you via email. Cherie Altea is not responsible for delivery delays due to incorrect addresses provided by the customer.
5. Returns and Refunds
- Returns: If you are not satisfied with your purchase, you may return it within 30 days of receiving your order. Returns can be initiated by mail or phone.
- Refunds: Refunds will be processed within 10 business days once we receive the returned item. We do not charge a restocking fee.
- Condition of Returns: Products must be in their original condition, unused, and in their original packaging. Customers are responsible for return shipping costs unless the product was damaged or defective upon arrival.
- Exchanges: We do not offer direct exchanges. If you wish to exchange a product, please return the item and place a new order.
6. Intellectual Property
All content on this website, including but not limited to text, graphics, images, logos, and designs, is the intellectual property of Cherie Altea and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or use any part of this website for commercial purposes without our express written consent.
7. Limitation of Liability
Cherie Altea shall not be held liable for any damages, losses, or claims arising from your use of the website or products purchased through the site, including but not limited to indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount you paid for the product in question.
8. User Conduct
By using our website, you agree not to:
- Engage in any unlawful activity or fraudulent behavior.
- Use our website to transmit viruses, malware, or any other harmful code.
- Attempt to gain unauthorized access to our website or interfere with its operation.
- Violate any local, state, or federal laws in connection with your use of our website.
9. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. It is your responsibility to review these terms periodically. Continued use of the website constitutes acceptance of any changes.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
11. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us:
- Email: support@cheriealtea.com
- Phone: +1 254-413-1846
- Address: 1961 E Shannon St, Gilbert, AZ 85295, USA