Privacy policy

At Cherie Altea (https://cheriealtea.com), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide a seamless and secure shopping experience.

Personal Information

When you make a purchase or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed securely through third-party providers)
  • Any additional information you provide voluntarily

Non-Personal Information

We also collect data automatically through your browser or device, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on site
  • Referring website

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Provide shipping and tracking updates
  • Communicate with you about your purchases or inquiries
  • Improve website performance and user experience
  • Comply with legal obligations and protect against fraud
  • Send promotional emails or newsletters (only with your consent)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties to help us operate our business:

  • Payment Processors: To securely process transactions (e.g., Shop Pay, PayPal, Apple Pay, Google Pay)
  • Shipping Carriers: To deliver your order to your address
  • Analytics Tools: To better understand how users interact with our website
  • Marketing Platforms: Only if you opt into email marketing or newsletter services

These third parties are required to protect your data and use it only for the services they provide to us.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality, personalize your experience, and analyze traffic. Cookies allow us to remember your preferences and enhance site performance.

You can manage or disable cookies through your browser settings. However, disabling cookies may impact your user experience and functionality of certain website features.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your purchase
  • Fulfill legal, tax, or reporting obligations
  • Resolve disputes and enforce our agreements

You may request the deletion of your data at any time by contacting us.

6. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Opt out of marketing emails by clicking the unsubscribe link at the bottom of our emails

To exercise your rights, contact us at support@cheriealtea.com.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure payment gateways, and SSL certification. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and secure networks when shopping online.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13 without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. All updates will be posted on this page with the revised date. Continued use of the website after changes constitutes acceptance of the updated policy

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Cherie Altea
1961 E Shannon St
Gilbert, AZ 85295, USA
Email: support@cheriealtea.com
Phone: +1 254-413-1846
Website: https://cheriealtea.com